Privacy policy -
Sud Contour
Privacy Policy
EI Jeremy Van Ael – SUDCONTOUR, whose registered office is located at 14 Chemin de Montgrenier, 11300 Brugairolles, France, as the data controller, attaches great importance to the protection and respect of your privacy.
This Privacy Policy is intended to inform you, in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the “Regulation”), about our practices regarding the collection, use and sharing of information that you may provide to us through www.sudcontour.com, our applications, contact forms, etc.
This policy is intended to inform you about the categories of personal data we may collect or hold about you, how we use it, who receives it and with whom we share it, how long we retain it, how we protect it, and finally, the rights you have in relation to your personal data.
1. Data We Collect
When using www.sudcontour.com, you may provide us with information, some of which may identify you and therefore constitutes personal data (hereinafter referred to as “Data”).
This is particularly the case when you use our contact form or chat service on the website. Such information may include the following data:
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First and last name
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Telephone number
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Address
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Email address
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Account Data: data that you provide when creating an account by completing the registration form.
Publicly Available Data: all information that you voluntarily display on www.sudcontour.com or partner websites, such as comments on blogs and forums, photographs, forum discussions and account profiles.
Transaction Data: where applicable, data you provide when making purchases through the website or partner websites, such as information relating to your payment method. Banking information collected is transmitted to third parties involved in processing and fulfilling your requests.
Browsing Data: data collected during your use of www.sudcontour.com, such as the date and time of connection and/or browsing, browser type, browser language and IP address.
If you access our services using social media features made available to you, we may have access to certain Data, including your first name, surname, photograph, email address and number of Facebook friends, in accordance with the terms and conditions of the relevant social network.
2. How Do We Use the Data We Collect?
We use the Data we collect for the following purposes:
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Creating your online account
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Performing contracts entered into between you and us
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Managing the business relationship, including deliveries, invoicing and after-sales services
The legal basis for processing is determined according to the purpose pursued and the applicable provisions of the GDPR.
These legal bases include:
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Performance of a contract or implementation of pre-contractual measures
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Consent
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Compliance with a legal obligation to which the data controller is subject
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Protection of the vital interests of the data subject
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Performance of a task carried out in the public interest or in the exercise of official authority
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Legitimate interests pursued by the data controller, unless these interests are overridden by the fundamental rights and freedoms of the data subject
When collecting Data, you will be informed whether certain information is mandatory or optional. Data marked with an asterisk (*) on a collection form is mandatory. Failure to provide such information may restrict our ability to process your request.
3. Who Receives the Data We Collect and Why Do We Share It?
3.1 Data processed by Sud Contour / Jeremy Van Ael
The Data collected is intended for us in our capacity as data controller.
Depending on the purpose, Data may be processed by the relevant service or person, including:
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IT / webmaster services
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Sales services
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Marketing services
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Other relevant service providers
This includes, in particular, creating your online account and performing contracts entered into between you and us, as well as managing the business relationship.
3.2 Data transferred to public authorities and organisations
In accordance with applicable regulations, Data may be disclosed to competent authorities upon request, including public bodies, legal officers, judicial officers and organisations responsible for debt recovery.
Such transfers are made exclusively to comply with legal obligations or, where applicable, to assist in identifying the authors of offences committed online.
3.3 Data transferred to third parties
We work closely with third-party companies that may have access to your Data, including:
3.3.1 Our subcontractors and service providers
We only provide them with the Data they need to perform the services entrusted to them. We require them not to use your Data for any other purpose.
These third parties act solely in accordance with our instructions and are contractually required to maintain a level of security and confidentiality for your Data equivalent to our own and to comply with applicable personal data protection regulations.
3.3.2 Our commercial partners
This may include partners such as Wix.com. We only transfer your Data to such partners where you have consented to this transfer. The exhaustive list of our commercial partners is regularly updated.
4. How Long Do We Keep Your Data?
Your Data will not be retained for longer than is strictly necessary for the purposes set out in this Privacy Policy and in accordance with applicable regulations and laws.
Once the applicable retention periods have expired, your Data will be deleted or anonymised in a way that allows it to be used without infringing your rights.
However, your Data may be archived beyond these periods for the purposes of investigating, establishing or prosecuting criminal offences, solely to allow the judicial authorities to access the Data where necessary.
Archived Data will no longer be accessible online and will instead be extracted and stored on a separate and secure medium.
5. Is Your Data Transferred, How and Where?
Your Data may be transferred from a country within the European Union to a country outside the European Union.
When we transfer your Data outside the European Union, we always do so securely and in accordance with applicable personal data protection regulations, including by:
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Transferring Data to a recipient located in a country that has received an adequacy decision from the European Commission confirming that it provides an adequate level of protection;
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Implementing or arranging for the implementation of European Standard Contractual Clauses approved by the European Commission as providing an adequate level of protection for your Data;
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Using Binding Corporate Rules approved by the competent data protection authorities; or
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Relying on other appropriate safeguards referred to in Article 46 of the Regulation.
You may obtain access to these documents by contacting us at the address provided below.
6. How Is Your Data Protected?
We implement appropriate technical and organisational measures to prevent unauthorised access to, or alteration, disclosure, loss or destruction of your Data.
You should also ensure that your login credentials remain confidential in order to prevent unauthorised use of your account.
7. What Are Your Rights Regarding Your Data?
In accordance with applicable laws and regulations concerning the protection of personal data, you have a number of rights relating to your Data, including:
Right of access and information
You have the right to be informed, in a concise, transparent, intelligible and easily accessible manner, about how your Data is processed. You also have the right to obtain confirmation as to whether Data concerning you is being processed and, where applicable, to access such Data and obtain a copy.
Right to rectification
You have the right to request the rectification of inaccurate Data concerning you. You may also request that incomplete Data be completed by providing a supplementary statement.
Where you exercise this right, we undertake to communicate the rectification to all recipients of your Data.
Right to erasure
In certain circumstances, you have the right to request the erasure of your Data. However, this is not an absolute right, and we may retain Data for legal or legitimate reasons.
Right to restriction of processing
In certain circumstances, you have the right to request restriction of the processing of your Data.
Right to data portability
You have the right to receive the Data you have provided to us in a structured, commonly used and machine-readable format, for your personal use or to transmit it to a third party of your choice.
This right only applies where processing is based on your consent or on a contract and is carried out by automated means.
Right to object to processing
You have the right to object at any time to the processing of your Data where such processing is based on our legitimate interests, a public-interest mission or direct marketing purposes.
This is not an absolute right, and we may refuse your objection for legal or legitimate reasons.
Right to withdraw consent
You may withdraw your consent at any time where processing is based on your consent. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Right to lodge a complaint with a supervisory authority
You have the right to contact your data protection authority to lodge a complaint regarding our personal data protection practices.
Right to provide instructions regarding your data after death
You have the right to provide us with instructions concerning the use of your Data after your death.
To exercise any of these rights, you may contact us. Please note that we may require proof of identity when processing such requests.
8. Changes to Our Privacy Policy
We may occasionally amend this Privacy Policy, in particular to comply with changes in regulations, case law, editorial requirements or technology.
Where applicable, we will update the “last updated” date and indicate when the changes were made.
Where necessary, including but not limited to substantial changes or specific circumstances requiring an amendment, we will inform you and/or request your consent.
We recommend that you check this page regularly for any changes or updates to our Privacy Policy.
9. Contact
For any questions relating to this Privacy Policy or any request concerning your Data, you can contact us:
By email: info@sudcontour.com
By post:
Sud Contour – Jeremy Van Ael
14 Chemin de Montgrenier
11300 Brugairolles
France